The full engine

81 automations.
Zero busywork.

Every automation that runs behind the scenes when you're a Shrike Digital client. Click a category to explore.

Website Form → Instant Notification

Form submit triggers SMS + email to owner with lead details.

Website Form → Auto-Reply Email

Instant "we got your message, here's what to expect" to the lead.

Missed Call Text-Back

Twilio detects unanswered call, sends SMS within 10 seconds: "Sorry we missed you, we'll call back within the hour."

Voicemail Transcription → Lead Creation

Whisper API transcribes voicemail, Claude extracts name/need/urgency, creates CRM entry, notifies owner with full transcript.

Facebook Messenger Auto-Reply

Someone messages the FB page, instant response with business hours + booking link.

Instagram DM Auto-Reply

Same concept via Meta Graph API. Instant response with booking link.

SMS Keyword Lead Capture

"Text QUOTE to 555-1234" on yard signs/trucks triggers auto-reply sequence.

Google Business Chat Auto-Reply

GBP messaging triggers instant response + lead capture.

Lead Nurture Drip (7-day)

Day 0: confirmation. Day 1: "still need help?" Day 3: testimonial/social proof. Day 7: final booking link.

Lead Scoring & Priority Routing

Claude analyzes lead source, message content, time of day → assigns priority (hot/warm/cold), routes hot leads via SMS, warm via email.

After-Hours Auto-Responder

Different response paths for leads outside business hours, with next-day callback queue.

Google Review Monitor

Polls GBP API every 2 hours, alerts owner on new reviews.

Yelp Review Monitor

Yelp Fusion API for rating data, RSS/scrape for individual reviews. Alerts owner.

Facebook Review Monitor

Graph API pulls new recommendations/reviews from FB page.

Apple Maps Review Monitor

Apple Business Connect API for reviews on Apple Maps.

BBB Review Monitor

Scrape/poll Better Business Bureau listing for new reviews and complaints.

Trustpilot Review Monitor

API integration for businesses that use Trustpilot.

Unified Review Dashboard Email

Single weekly digest aggregating ALL platform reviews into one email with counts, averages, and trends.

AI Review Response Drafting (Google)

Claude drafts response, owner replies YES to post via GBP API.

AI Review Response Drafting (Yelp)

Draft response sent to owner for manual posting or browser automation.

AI Review Response Drafting (Facebook)

Claude drafts, posts via Graph API on approval.

Post-Job Review Request (Multi-Platform)

2 hours after job complete: SMS to customer with links to Google, Yelp, AND Facebook review pages. Rotating priority.

Negative Review Escalation

Any review ≤2 stars triggers immediate SMS to owner + drafts public response AND private "let's make this right" message.

Review Incentive Tracker

Tracks which customers have/haven't left reviews. Gentle re-request at 7 days and 30 days.

Google Q&A Monitor

Monitors unanswered questions on GBP, drafts answers, sends for approval.

Yelp Q&A / "Request a Quote" Monitor

Monitors Yelp's request-a-quote feature, routes to lead capture pipeline.

Competitor Review Monitor

Tracks 3-5 competitors across Google, Yelp, Facebook. Weekly intel: new reviews, rating changes, response rates.

Review Velocity Tracker

Monitors how fast reviews come in vs competitors. Alerts when velocity drops.

Sentiment Analysis Dashboard

AI categorizes review themes (price, quality, speed, staff) across all platforms. Monthly trend report.

Review Response Time Tracker

Monitors how quickly reviews are being responded to. SLA alerts if response exceeds 24 hours.

Google Business Profile Sync

Master config sheet updates push to GBP: hours, phone, address, description, categories.

Apple Business Connect Sync

Same config pushes to Apple Maps listing.

Yelp Business Sync

Push updates via Yelp for Business API or automated email to Yelp support.

Facebook Page Sync

Graph API updates Page info: hours, phone, address, website.

Bing Places Sync

Bing Places for Business API keeps Microsoft listings current.

Website Footer/Contact Sync

Regenerate HTML with updated info, push to S3, invalidate CloudFront. Instant.

Holiday Hours Auto-Update

Pre-loaded holiday schedule auto-updates hours across ALL platforms on the right dates, reverts after.

New Photo Distribution

Owner uploads photo to shared Drive folder → auto-pushes to GBP, Facebook, website gallery, Apple Business Connect.

Category & Service Audit

Quarterly check: are business categories/services optimal across all platforms? Recommends updates.

Google Business Post (Scheduled)

Weekly automated posts from content calendar in Google Sheets.

Facebook Page Post (Scheduled)

Same calendar, cross-posted to Facebook.

Instagram Post (Scheduled)

Via Meta Graph API for business accounts.

Job Photo → Multi-Platform Content

Tradesperson texts photo → Claude generates captions → owner approves → posts to Google, Facebook, Instagram simultaneously.

Auto Blog Post (Monthly SEO)

Claude generates location-specific, seasonal blog post → owner approves → publishes to website, shares on social.

Google Business Offer/Event Posts

Auto-create GBP offers and event posts from calendar. Restaurant specials, church services, seasonal deals.

Social Proof Aggregator

Pulls best 4-5 star reviews from all platforms, auto-generates testimonial content and rotates on the website.

Before/After Gallery Builder

Owner uploads before + after photos, system auto-generates comparison content for website and social.

Seasonal Campaign Auto-Launch

Pre-built campaigns fire on date: email + Google post + Facebook + Instagram + website banner. All from one spreadsheet row.

Content Recycler

High-performing posts from 90+ days ago get reformatted and re-posted with different captions.

User-Generated Content Monitor

Monitors when customers tag the business on social media, alerts owner, offers to reshare.

Welcome Email Series

New customer gets 3-email sequence: welcome → what to expect → how to refer us.

Appointment Reminder Sequence

48 hours + 2 hours before appointment: email + SMS.

Post-Service Follow-Up

"How'd we do?" email with review links + referral ask.

Customer Anniversary Email

Annual "thanks for being a customer" with loyalty offer.

Customer Birthday Email

Personalized birthday message with discount/offer.

Re-Engagement Campaign

Customers who haven't booked in 90 days get a "we miss you" sequence.

Seasonal Newsletter

Quarterly email auto-drafted from recent blog posts, reviews, and business updates.

Referral Program Automation

Customer refers someone → both tracked → reward email sent when referral converts.

Invoice Created Notification

Stripe/Square invoice created → customer gets professional email with pay link.

Invoice Payment Reminder Sequence

3-day, 7-day, 14-day overdue escalation. Friendly → firm → "please contact us."

Payment Received Confirmation

Instant "thank you, payment received" email with receipt.

Estimate/Quote Follow-Up

Quote sent but not accepted after 3 days → auto follow-up: "Any questions about the estimate?"

Online Booking Integration

Calendly/Cal.com webhook triggers lead capture + confirmation email + calendar sync.

Waitlist Manager

Fully booked? Auto-add to waitlist, notify when slot opens.

No-Show Follow-Up

Missed appointment triggers SMS: "We missed you today. Want to reschedule?"

Recurring Service Reminder

"It's been 6 months since your last service. Time to schedule?"

Capacity Alert

RV park at 80% capacity → trigger "almost full" post on Google + Facebook + website banner.

Weekly Business Report

Every Sunday: website traffic, lead count, review summary, Google search impressions, email open rates.

Monthly Deep Report

Month-over-month trends, best performing content, lead source breakdown, revenue attribution estimates.

Competitor Intelligence Report

Weekly: competitors' Google rating, review count, post frequency, Yelp rating, Facebook rating. Gap analysis.

Google Search Console Monitor

Tracks keyword rankings, alerts when a key term drops or a new term enters top 10.

Website Uptime Monitor

Checks site every 5 minutes, alerts on downtime, auto-checks CloudFront/S3 health.

Page Speed Monitor

Monthly Lighthouse audit, alerts if performance score drops below threshold.

SSL Certificate Expiry Monitor

30-day and 7-day warnings before cert expiration.

Lead Source Attribution

Tracks where each lead came from (Google organic, Maps, Facebook, Yelp, direct, referral) for ROI analysis.

New Client Onboarding Workflow

New client signs up → auto-provision: website infrastructure (Terraform), email DNS, GBP connection, CRM sheet, all workflow activations.

Client Health Score

Weekly automated assessment: website up? Reviews responded to? Leads followed up? Score of 1-100 per client.

SLA Monitor

Tracks response times to client requests, alerts if approaching SLA breach.

Backup Verification

Confirms website backups, CRM data exports, config snapshots are running.

Usage & Cost Tracking

Monitors per-client AWS costs, Twilio spend, API calls for margin tracking.

Client Offboarding

Client cancels → export all data, schedule infrastructure teardown, send feedback survey.

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